What are your shipping rates locally and internationally?
We operate free worldwide standard postage. Customers have the option of choosing express courier service at an extra charge.
When will I receive my order?
Standard delivery will take between 5-7 days. Express delivery is 1 working day from when our partner lab confirms availability.
If my order is lost during shipping will I receive a refund?
A full refund will be given by H2Olabcheck.
What happens if an item is damaged during shipping?
A free replacement will be shipped.